Returns & Refunds
At Love & Piste we want you to be delighted with your order, so if you are unhappy with your goods for any reason you can return them within 14 days of receipt for a replacement or a full refund. Goods must be in the same condition as when despatched.
Any refunds will be made within 30 days of cancellation/receipt of returned goods. We will also refund any costs incurred in returning the goods if the return is a result of our error we made in fulfilling your order, or the goods are faulty. This does not affect your statutory rights.
To make a return please re-pack the item(s) together with the original invoice and a covering letter explaining the reason for the return. Please wrap all items securely. We recommend using a recorded delivery service since Love & Piste cannot be held responsible for returns which are lost or damaged in transit.